Punching at the Sun

I particularly enjoyed reading Jim Collins’ two management classics Good to Great and Built to Last. One of my favorite parts in Good to Great is the window vs. mirror paradigm used by successful CEOs to describe success and failure.

Put simply, when successful, CEOs of great companies tended to use the ‘window’ paradigm – they say things like “I got lucky, the economy turned around at the right time” or “I have a great management team” – statements that deflected credit for the success away from them as individuals to external factors beyond their control i.e. outside their ‘window’.

In contrast, they used the ‘mirror’ unsparingly in times of failure. Every failure of the company finally rested at their feet. It was their fault that they didn’t judge the economy slowdown, or that they let costs get out of hand. They held the mirror, where every problem was because of a failure on their part.

By these standards, there isn’t much hope for Wall Street. This President on the other hand, generally comes through as being quite the ‘Great’ CEO.

However, where I find this analogy most interesting overall was in terms of how you look back at life. I was having a conversation with SK about an incident a couple of years back, and it was interesting how I saw it differently from him. As a third-party bystander, he didn’t see it as being my fault.

However, in my head I could see a million different places where I could’ve done things differently, and exhibited better judgment. May I have those decision points back and do the right thing this time around please? But then, real life offers you no do-overs.

Every day, you face small and big hassles and crises. I could be the ‘window’, blaming the world for my problems and existential angst that crops up occasionally. But the ‘mirror’ seems like a better thing to hang on the walls of your life-abode.

I’m normally not given to this much navel-gazing, but this seems to be all that’s flowing from my keyboard, so that’s the way it goes.

Right-ward pacing

I play softball at work with my co-workers. Our in-field is really really good. We have great people at first base, third base and shortstop positions.

I haven’t really learnt softball/baseball as properly as some of these guys did, so I observe their technique with great interest. Our shortstop (let’s call him T) throws the ball in a very specific manner. He picks up the ball or catches it off the bounce, gets into position and then pauses for maybe half a second. Then he lets the ball go to first/third base depending on what’s necessary.

That stop is key. He could, like a lot of people I’ve seen, release the ball as soon as it hits his hands. But he stops, makes sure his body and arm are in perfect position and then positively rockets the ball to the right player (I did say our in-field is good). The half-second margin he gives himself adds a lot of things: it ensures his body and arm are in position, he has a clear assessment of where he has to throw the ball to be most effective, guarantees the accuracy of his throw and prevents injuries. In all likelihood, he more than regains the time lost during the pause through the speed of his eventual throw, since he’s never in a suboptimal position while throwing.

As we navigate our way through this wired, ever-connected, faster! faster! world, this is a parallel I think about a lot. I see people all around me with the dial set to 11, furiously multitasking. Updating Facebook status at concert? Check. Tweeting while watching a movie? Check. Email while hanging out with friends (in lieu of real conversation)? Check. Doing more! All the time! With less time!? Check.

While in and of themselves, I have no problem with any of these, the question I ask is: as we navigate through our lives, faster and faster, doing more and more things, are we still in sight of what matters? I can only speak for myself, but the more overscheduled I get, the more important it becomes for me to unplug and just be. I find something vital about disconnecting and letting my brain float. Long stretches of time, at home or outside where I have no clear agenda are worthwhile. I may read for a while, watch Once for the nth time or just make a cup of chai and stare out my balcony.

I saw an interesting talk at my workplace by Carl Honore, the author of In Praise of Slowness where he talks about doing things not too fast or too slow, but at the right pace. In part, it was a relief to see I wasn’t the only person who felt this way.

What does this mean for me apropos life on a day-to-day basis? Unplugging a bit more, saying ‘no’ occasionally to random stuff that doesn’t really make me happy anyway and less multi-tasking, so I’m engaged with what I am doing. Somehow right now this seems to mean shorter yet more productive workdays, a clearer and less stressed-out brain and a happier me. What’s to not like?

Edit: Fixed typo.

Stories on a trip

Tell me a story
Sing me a song
Of life’s wars lost
And sundry battles won

Tolstoy once wrote “Happy families are all alike; every unhappy family is unhappy in its own way.”

Traveling groups fall in similar categories. They are similar, yet different in their own ways.

Duomo di Milano, Milan

A precocious pre-teen is skipping up the steps, adult-chic glasses in hand. The father follows the mother. Disaffected teen brings up the rear, clicking away on a phone. She looks like she doesn’t want to be here. I wonder: What happens to children in their teens?

As we climb up to the roof, I see a young girl, presumably with her mother. Late teen, at most early twenties. I think it’s a mother-daughter bonding trip. AG thinks maybe the girl is here studying abroad, and her mother is here to visit her. I like this story better. They seem to be enjoying themselves. The bond they share is visible. I see them repeating this: trips together, new experiences, shared mother-daughter moments.

Passenger Train – Milan to Tirano

A father and young pre-teen boy. The father looks like a young Walter Matthau. His beard already has a salt-and-pepper streak. Again, the father-son bond is apparent. The son holds on to his father’s hands occasionally. They share laughs, secret confidences I half-wish I could eavesdrop on.

It’s a passenger train so I’m guessing this is a day trip. I wonder where the mother is. Is it that the parents are separated, and the child is spending the day with a father sorely missed, a son served up as collateral damage for an unfortunate turn of events?

Maybe it’s just that the mother’s working and father-son managed to take off for a day to bond. I like this story better.

Every story is different in its own way.

This came together in a 15-minute writing burst on the Milan-Tirano train. Thanks to AG “Gullito” for one of the story ideas, for reading an initial draft and his stamp of approval.

Milan, Lombardy, Italy - 11th September 2009

The more you know the less you feel
Some pray for others steal
Blessings not just for the ones who kneel, luckily

- U2, “City of Blinding Lights”

Looking at Renaissance-area churches and cathedrals , B and I were discussing this: “Were these built solely as religious places of worship or was there more at work here?”

Cathedrals/churches were commissioned by the aristocracy of the time. They were designed and built by the artistic aristocracy of the time too. While these soaring steeples and tall spires are definitely meant to inspire awe and evoke the greatness of the Lord Almighty, one cannot but help feel that at some level these are manifestations of the ids of the people behind these – either the aristocrats bankrolling them, or the artists responsible for the architecture and the stunning beauty of these places.

The Duomo in Milan

However, all of that is moot. The sense of grandeur and pure awe that one feels on viewing something like the Duomo in Milan make all this questioning of motivations academic. Evoking hushed reverence, the perfect grace of this place left me speechless.

In the spirit of the beautiful symmetry these places exhibit, I close with the same U2 song I started with.

The more you see, the less you know
The more you find out
as you go
I knew much more than I do now

More posts on the way as I process my diary and unscramble my thoughts.

Be Kind, Rewind

The flight now seems interminable. I’m looking at a row of seats next to me with screens flickering various stages of recent blockbusters. Ben Stiller is still running amok in museums while Arnold rises, buck-naked elsewhere. Staccato gunfire echoes from someone’s headphones that are way too loud. The steady hum of the jet makes you wonder “Don’t they build sound dampers into this damn thing?”

The end of a vacation is a time of ‘epic suckage’ (to use a recent hip expression I picked up from an acquaintance). Security checks, removing shoes and belts, metal detector passes. Things you grinned and bore with a song your lips on the way out here suddenly become onerous.

Every moment is fraught. “This may be the last time I drink coffee here.” (though, at the back of your mind, you know you’re going to come back. Soon.) Wistfulness sets in even before the trip is over. You look at photos in the tiny screen of a camera, trying to hold on to something that is slipping away, fast.

*sigh*. It’s time to stop fretting. Life as you have known it for years now awaits on the other side of the Atlantic. You try to switch off this feeling of dread by tuning in to the bizarre pleasures of The Hangover.

This was written on the flight out from Zurich to JFK after a most enjoyable 10-day vacation. More posts on the vacation itself coming soon. This was unfortunately the most well thought out of the paper posts from my diary, so this goes up first. Last-In-First-Out, stack-style.

Tijuana, Baja California (Mexico)

Come to think of it, the process is Kafka-esque. You are working at the same job, in the same work designation doing the same kind of work. But at the magic three year mark, the US government decides you must be subjected to a scrutiny not just by someone in the immigration department, but also by someone necessarily outside the country, who then wants to go through all your information (again, since you already submitted it once and it was scrutinized and approved).

But all that was moot as I flew the length of the country to cross the border into Mexico. All so I could get a stamp on my passport to enter and leave the country as I please (till the next time this formality will be required, of course).

I’d heard a few horror stories about Tijuana, but it was as nondescript as any random small town in a developing nation. At least the parts I saw. Apart from two flashing police cavalcades at night, nothing in my time there indicated anything remotely dangerous about the place. But the restaurant I had lunch at had postcards for a number of “Gentlemen’s Club”s at the door. Let’s just say I am more used to seeing brochures for Leukemia “Team in Training” at such places.

There’s dust. Lots of it. Concrete and new construction commingles uncomfortably with rundown old buildings. There’s a statue of Lincoln in a roundabout, the largest one I’ve seen outside of the Lincoln Memorial in Washington DC. The Banamex in that square is the only bank where you can pay your visa fee. Imbibing monopoly economics lessons brilliantly, they charge $150 for a $131 visa fee.

The area outside the US Consulate is a hubbub of activity. The concept of appointments and time is long forgotten as people just jostle to get in line. Someone with a noon appointment can show up by 9 AM and be done before people who have earlier appointments.

As expected, there’s a host of small businesses that have sprung up to cater to the hundreds who walk through the halls of this in-demand institution. A dozen small shops sell “visa photos”, and provide form-filling services et al. A shanty next to the US Consulate offers to hold bags for the princely sum of $3. This is a boon since the Consulate won’t allow phones or electronics inside. But sharks lurk. Someone in line with me (whose cellphone refused to understand ‘roaming’) paid $5 per minute for an emergency call to his lawyer in the US.

No passport on me - it’s in processing at the Consulate for next-day pickup. No car as I walked across the border (it’s less time-consuming and there are less checks). What’s a bored, forced tourist to do in the birthplace of the Caesar salad?

The local mall provided for some entertainment and insight into Mexican consumption. (So many jewelry shops!). The local theater ran latest Hollywood films in English and Espanol. For me and another kindred soul in a similar soup, it came down to watching films I’d already seen or Fuerza G! in Spanish. Luckily we found Mummies: Secrets of the Pharaoh running (again in Spanish) in an IMAX theater nearby.  Feeling particularly adventurous, 35 minutes of sarcophaguses, Ramses and British archaeologists it was. In Spanish.

The next day wasn’t very different. But it was time to pick up my passport and the hour of departure was near. Resignedly, more lines and a gruff border post were negotiated. Unlike that fateful journey across the seven seas seven years ago, this time there was not as much a sense of excitement as a sense of weary relief.

Travel Aside

When you cross the US-Mexico border some 40-odd miles south of San Diego, the world changes. As you make a leap from the first world to the third something vital is different and you know it immediately. This manifests itself differently in different places. In Tijuana, it struck me forcefully at the Starbucks (two blocks from the US Consulate). My idea of Starbucks has evolved to that of a place with chatty tourists, solo wi-fi warriors, stray copies of The Stranger and monotonous iPod white earbuds. However, this place was buzzing with well-dressed PYTs hobnobbing with like-looking others, male and female. The vibe was more Paris cafe than border huckster and proved that there’s more to this place than met the eye.

Vikram Chandra’s Sacred Games

Sprawling. I think this one word fits Vikram Chandra’s Sacred Games to a T. It’s a meticulously researched  and richly textured work, taking on multiple story arcs. The main arcs weave through the city of Mumbai with tendrils in Singapore, Southeast Asia, touching upon Pune and pre-Partition Punjab in the process.

However, all that research is incidental, since good research isn’t just about facts and places. Chandra’s research leads him into the heads and hearts of the characters he describes. Ostensibly, the book is about a policeman Sartaj Singh and the gangster Ganesh Gaitonde. However, the book is much more than that. It delves into the psyches of characters, major and minor, drawing them out with breathtaking insight. The book feels “lived in”, in the sense that the author knows and understands these people well. He knows their lives, loves and everything in between. He could probably tell you their favorite colors if asked. 

For me, the sudden flashes of insight in this book came at different points. One of them was his sketch of Katekar, Sartaj’s loyal constable. A vivid description of his life in a slum in Mumbai brings him to breathing, swearing life. The use of the four letter Marathi swear word “jh*$” (the f-word) is a good example. I’ve never heard it used after leaving Pune, and seeing it used in the book was a surprise. Yes, a pleasant one. It indicates the author cared enough to find out the vernacular Katekar inhabited, and wanted to use it for effect.

Another personal favorite was when Sartaj asks Kamble “Are you Buddhist?”, bringing years of caste history into sharp relief in a single, careless sentence. (Dalits converted to Buddhism to escape discrimination, following the lead of respected leader Babasaheb Ambedkar). Kamble launches into a diatribe about why he’s not one. It’s a cauldron, bubbling away below the suave womanizing exterior of the whip-smart fast-rising officer.

A good way to look at this book is not as a cinematic arc( though it does have a great film in it). It’s a great mini-series on the city of Mumbai. A set of characters who inhabit that metropolis, their lives, their stories, their loves and betrayals. The tangents bring breathing life to incidental characters and provide insight to a teeming world lurking just out of sight.

The flip side is that all that detail makes it overlong. I guess it depends on what you expect from it.

To use another analogy, if you can get off the straight Mumbai-Pune Expressway and use the old highway to do that journey for the millionth time, there are unexpected riches for the taking.